INOVIX / Insights
Most businesses should start with a ready-made booking system. Some should not. Here are the questions that decide it, based on what we learned building Stamly, our own booking system for hair salons.
The customer should see free times straight away, without filling in a form first. Confirmation and reminders should go out on their own, and the reminder the day before is what most often prevents no-shows. Staff need their day on one screen. And cancellation must follow rules you set, not rules the system set for you.
Check these four things on a phone before you choose, because that is where customers book.
Many ready-made systems show your business inside their own app or marketplace, next to your competitors. That can bring new customers, but it also means the customer learns the vendor's app, not yours. Ask whether you can export the customer list and future appointments if you want to switch. If not, moving later is hard.
Your own system can pay off when monthly fees per staff member get high, when you need something the ready-made ones lack (loyalty points, memberships, several branches sharing customers), or when customers should have your own app. It takes longer to build, and someone has to maintain it.
With us, booking is built into a custom website from NOK 19,900. A dedicated system with an app starts at NOK 39,900, both excluding VAT. If you run a hair salon, you can use Stamly instead of building something new.
Built by INOVIX
Stamly, booking and loyalty for hair salons How Stamly is built, with a customer app, a staff app and a portal for the owner:
Questions & answers
Yes, most booking systems can be embedded in your website, so customers book without leaving your site.
An SMS reminder the day before, easy cancellation and clear rules. A deposit when booking helps for long or expensive appointments.
From customer portals to internal tools. INOVIX develops apps and web applications with a clear purpose, deliberate user roles and a plan for ongoing operation.
Let customers book on their own, around the clock. We add booking to your website or build a dedicated booking system with an app, reminders and payment, based on what we learned building Stamly, our booking system for hair salons.
A hair salon website should show treatments and prices, who works there and where you are, and let customers book without calling. INOVIX builds salon websites with booking built in or linked from your current system.
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