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Website accessibility

Websites and apps from Norwegian businesses must be usable by everyone, including people using a screen reader, a keyboard or with low vision. We check the site against the requirements, fix the errors and explain what to keep doing in the content.

Illustration of a website with large headings and high contrast.
Design, engineering and automationService

What does the law require?

Norwegian rules say that websites and apps aimed at the public must be universally designed. For private businesses the standard is WCAG 2.0 at level AA, with exceptions for three criteria on captions and audio description of video. Public bodies have stricter requirements. The Norwegian Authority for Universal Design of ICT (Uutilsynet) supervises and can require errors to be fixed.

This is a short summary, not legal advice. The rules can change, and we refer to Uutilsynet for the current text.

How we check the site

Automated tools only find some of the errors. We run them, but we also go through the key pages by hand: with a keyboard alone, with a screen reader on mobile and desktop, with enlarged text and with colours checked for contrast. Forms, menus and booking flows get the most attention, because that is where people drop off.

You get a list of errors, sorted by how many users get stuck, with an explanation of what is wrong and how to fix it.

Fixing, and what to keep doing

Errors in the code, such as buttons without names, form fields without labels or menus that do not work with a keyboard, we fix directly. Some issues are in the content: images need alt text, headings must come in the right order and links should say where they go. We show your editors how to get it right from now on.

The price is a fixed price based on how many pages and flows to check. Fixes are agreed separately once we know what needs doing.

A good place to start.

  • Which pages and forms are used most?
  • Do you have an app as well as the website?
  • Who writes and publishes content at your company?
  • Have you received complaints or notices about accessibility?

Questions & answers

Does the requirement apply to small businesses?

The rules apply to businesses whose websites or apps are aimed at the public, regardless of size. There are exceptions, and you should check what applies to you with Uutilsynet or a lawyer.

Is an accessibility button or overlay enough?

No. Such tools do not fix the errors in the code, and many screen reader users find they make the site harder to use. The errors have to be fixed in the site itself.

Are the websites you build accessible?

We build to WCAG from the start: keyboard navigation, contrast, labels and correct heading structure. The content you add afterwards must follow the rules too, and we show you how.

Sources and further reading

Explore further.

Discuss your project

Technical review of existing software

Understand the system before investing further. Review code, integrations, operations and known issues, and prioritise what to keep, improve or investigate.

Business websites

A business website should make your offer clear, help visitors find the right information and make contacting you straightforward. INOVIX combines design, content and engineering.

Website redesign

A new website, without giving up what works today. We find out which pages bring traffic and enquiries, carry them over and redirect every old address, whether you are coming from WordPress, Wix, Squarespace or something else.

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Website accessibility in Norway: requirements, audit and fixes | INOVIX