INOVIX / Services
A product needs attention after launch. INOVIX helps with maintenance, bug fixes and ongoing development, with clear agreements on responsibility and scope.
Final scope is agreed before work begins.
For an existing system we start with code, environments, access and documentation. We map critical integrations and known issues. This reveals what can be maintained directly and what needs improving before further development.
Hosting, backups, monitoring and support are different responsibilities. The agreement needs to specify what is included, who receives alerts and how incidents are prioritised. We do not imply around-the-clock support or particular response times without an explicit agreement.
Bugs, user needs and technical risk should be considered together. Small releases with testing and a rollback plan can make changes easier to manage. Product ownership and engineering need a shared view of what matters most and why.
Questions & answers
It may be possible after a technical review and clarification of access and rights.
Only when agreed. Maintenance and new development should be specified separately in scope and pricing.
From customer portals to internal tools. INOVIX develops apps and web applications with a clear purpose, deliberate user roles and a plan for ongoing operation.
Connect customer information, enquiries and documents without unnecessary duplicate entry. INOVIX builds integrations with clear rules for data, ownership and failures.
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